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Loss Mitigation- Phone And Fax #’s |
jcattin
71 Posts
Member Since: 04/06/2003
Battle Ground, WA
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Posted: 04:56 on 07-19-2003
I created this topic so that we could easily access the phone and fax #’s of the ‘loss mitigation department’ at lending institutions.
I know what a hassle it can be to get the phone/ fax #’s for ‘loss mitigation’ I had to make 5 calls one afternoon to get the #for just one lender.
Just go down through the list and if you have a phone/fax # not yet on the list then please post it on the board. We can all help eachother at this and together make an easy reference guide.
I will start the list off with what little I have:
Washington Mutual- Loss Mitigation
Phone: 800-496-9633
Fax: 818-775-2010
Bank of New York- Loss Mitigation
Phone: 212-495-1784
Fax: 212-415-2035
[ Edited by jcattin on Date 07/19/2003 ]
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ligem
121 Posts
Member Since: 06/17/2003
Brooklyn, NY
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Posted: 17:15 on 07-22-2003
Hi,
for clarification purposes, Loss Mitigation is the department that you deal with to negotiate a short sale or is it the area that you can obtain information from about property that is going into foreclosure?
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rottzilla
72 Posts
Member Since: 04/23/2003
Berlin, MA
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Posted: 17:26 on 07-22-2003
Great idea. I started yesterday to call around for the same purpose.
I do know that Chase doesn't allow short sales from their "recorded message."
They must do them, but they won't give out any information unless you have an owner's name and address first.
MERSinc (do a search, I'm not senior yet, so I can't post URL.) has a website that gives REO properties. They do ask for membership fees to release the list. However, they give partial details for free. That was enough for me to find two houses yesterday.
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verne_j
157 Posts
Member Since: 01/23/2003
Garden Grove, CA
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Posted: 17:53 on 07-22-2003
I've never tried to call but my wife works for Wells Fargo and she gave me the Loss Mitigation #.
Its either 800 or 888.231.0757
Someone call it and tell me what they get.
Verne
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uvpipres
24 Posts
Member Since: 05/20/2003
Fort Lauderdale, FL
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Posted: 14:26 on 07-26-2003
jcattin - thanks for posting this topic. I hope others will add the phone/fax numbers that they have. I'm in search of CitiMortgage's Loss Mitigation phone and fax numbers. They keep giving me a toll free number that never gets answered. Anybody have the right number?
rottzilla - I looked into the MERS site but could not find anything about reo's there. Are you sure they have a list?
Steve
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HouseHuntersUSA
138 Posts
Member Since: 07/29/2003
Playa del Rey, CA
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Posted: 17:40 on 07-29-2003
Tried to call this number, but it is a general contact number to Wells Fargo. I've been trying 1800-352-7654, but it's just a recording which gives you your website to visit -- ****Must Reach Senior Investor status before posting URL's*** If you visit that website, it doesn't have any phone numbers -- very frustrating. I also tried the yellow pages and they do not list their number there either. Can your wife be of any further assistance?
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spurtle_2000
9 Posts
Member Since: 07/30/2003
Portland, OR
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Posted: 13:55 on 07-30-2003
I have several numbers for Citi Mortgage and Citi Financial which may work for you
Citi Mortgage -
Loss Mitigation 800.682.2286
Foreclosure 877.202.3846
Loss Mitigation 866.357.6015
Loss Mitigation Fax 248.488.7727
Workout Fax 248.488.8357
Loss Mitigation 866.357.0614
First American 800.511.1278
Workout Fax 636.256.2884
Citi Financial
Foreclosure 800.424.3562
800.423.8158
800.848.7491
Dial by Extension 800.888.6001
Good Luck!
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uvpipres
24 Posts
Member Since: 05/20/2003
Fort Lauderdale, FL
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Posted: 17:12 on 07-30-2003
Thank You spurtle_2000. My fingers are all excited to dial those numbers. 
Steve
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uvpipres
24 Posts
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Fort Lauderdale, FL
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Posted: 15:34 on 07-31-2003
Drat...none of those citimortgage numbers are any good 
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webuyhousesmi
130 Posts
Member Since: 07/21/2003
Detroit, MI
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Posted: 14:48 on 08-08-2003
Does anyone have loss Mitigation numbers for Fairbanks Mortgage? Having trouble tracking it down.
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oo7icu
140 Posts
Member Since: 01/09/2003
Palm Beach, FL
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Posted: 12:23 on 08-11-2003
Loss Mitiga6tion for Cendant- 800-750-2518.
fax#-856-917-8334
Homecomings-800-206-2901- will post more in a while..
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DerrickAli
1228 Posts
Member Since: 03/26/2002
Jackson, MI
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Posted: 13:01 on 08-11-2003
My Short List of Current contacts for Consumer Mortgage Loan Advocates (CMLA) Homeowners Loss-Prevention Advocates:
HomeComings
(858)-874-7417
Litton
713-966-8803
Chase
(510)652-0401
Saxson
262-502-6724 or
817-665-6537 or
414-278-8068
Natl City Mtg
937-910-3563
HomeSide
904-281-3900
Pvt Msg. Me for a Nationwide Lender Delinquency Dept. List!
NOTE: Dept.# and Extns Change often--the BEST Source of CONTACTING the RIGHT DEPT. is to ASK the Homeowner for the # of the Lender Rep WHOM Called/Mailed them LAST???
CMLA's SECRET WEAPON #2 is to use the Lender's Website Email/Contact form to REQUEST a Short Sale or Forbearance agreement.
9 times out of 10 your Web Message will either GET FORWARDED and/or GIVE A # for You to Call to GET WHAT YOU NEED!
I hope this Helps!
Derrick Ali 
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jreagan33
15 Posts
Member Since: 06/16/2003
Lafayette, LA
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Posted: 22:40 on 08-11-2003
Thank you for starting this Topic. When you call a bank or other type of lender, ask for any of the following (sometimes they don't know what a Loss Mit Dept is because it's called something else) :
REO Dept
ORE Property Listings
Foreclosure Dept
Special Credit Dept.
Special Properties
Real Estate Dept
Here is Whitney National Bank's Ph# for REO's in AL; AR; MS;TX;LA
1-800-347-7272
Press 0
Extension 3554
You will speak with JoAnn. Smile and thank her!! She will FAX you the list immediately!
Good luck....Julie
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uvpipres
24 Posts
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Fort Lauderdale, FL
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Posted: 13:17 on 08-12-2003
Found One for CitiMortgage that actually works. I may have posted this elsewhere, but in case I didn't:
Tim Hull
800-695-0384 x5088 or direct 636-256-5088
636-256-4041 FAX
Cheers,
Steve
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victorb
105 Posts
Member Since: 08/11/2003
Loganville, GA
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Posted: 16:43 on 08-12-2003
I have a couple.
Fairbanks
888 818 6032
customer service fax 904 232 4607
American General
770 614 6005
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